Copyright © 2007 Tech Media Industries, Inc. / 850 Lincoln Ave / Bldg 19 / Bohemia, NY, USA       
Email: info@countermats.com    Tel: 1-800-329-8299

Cancellations
Customers may cancel purchase orders, in writing, prior to the production of the order. Customer will be responsible for all expenses incurred related to the order, including materials that have been ordered that Tech Media Industries cannot cancel. Customer agrees to pay reasonable charges for administrative costs incurred by Tech Media Industries in processing the order to the point of cancellation.

Overruns and Underruns
Unless specifically stated on the purchase order, the customer will deem overruns and underruns of up to 5%acceptable. It is the policy of Tech Media Industries to use excess overruns as samples for advertising unless the customer indicates, in writing, that this is not acceptable.

Copyright and Trademark
Customer will hold Tech Media Industries harmless when reproducing materials supplied by the customer. It is the customer’s responsibility to ensure that all materials supplied for reproduction do not violate copyright or trademark restrictions. This includes, but is not limited to, installation of
software in violation of licensing agreements, excerpted text, electronically generated images, artwork, etc. Tech Media Industries assumes no liability for customer’s use or misuse of copyright materials.

Production Time
Standard production time varies by the type of product and quantity that is ordered, but is generally 10 to 15 working days from the day of final artwork approval.Scheduled ship dates are approximate, unless otherwise committed to in writing. Changes to proofs or the original purchase order may result in delayed ship dates.

Shipping
Tech Media Industries offers shipping with the courier of our choice for all orders to be delivered in the continental United States. Shipping expenses for all locations are the responsibility of the customer. If required by the customer, expedited shipping charges are paid by the customer. Upon delivery of goods to specified carrier, buyer assumes risk of loss and damages resulting from any cause whatsoever unless insured through carrier. Shipping dates are approximate unless guaranteed in writing.

Purchase Orders
Written purchase orders are required from customer prior to processing order. A purchase order is an exclusive agreement between Tech Media Industries and the issuer of a purchase order. The order will be accepted and processing will commence only after a signed order acknowledgement is received from the customers. Artwork must be received by date specified on the order or estimated shipping dates may be in jeopardy.

Method of Payment
All new customer accounts are to be prepaid or C.O.D. unless a completed credit application has been submitted by the customer and approved by Tech Media Industries. Credit terms require payment in full no later than 30 (thirty) days from the invoice date, provided that credit terms have
been extended by Tech Media Industries. If credit has not been approved in writing by Tech Media Industries, other terms must be arranged in writing prior to order processing. Invoices unpaid after thirty days are delinquent and subject to a service charge of 1.5% per month (18% per annum) until paid. Accounts that become sixty days delinquent from invoice date will automatically revert to prepayment terms until the account is brought current.

Returns
Tech Media Industries must be contacted within 14 days of the invoice date if the completed product does not meet the customers specifications. Tech Media Industries generally requires that all defective products be returned to be credited or corrected. Return of product for inspection by Tech Media Industries is not to be construed as an admission of the claimed defect by special or consequential damages, unless otherwise agreed to in writing by Tech Media Industries.

Pre-Production Proofs
Color layout proofs are provided with all jobs.Customer must approve all proofs in writing in order to begin production. Failure to approve proofs within a 24-hour period may delay ship dates. Changes to proofs may result in additional charges and delay of ship date.

Applicable Laws
The validity, interpretation and performance of these terms and conditions will be governed by the laws of the state of New York, and this agreement shall be binding upon and inure to of the parties hereto and their respective successors, assigns,heirs, executors and personal represen-
tatives. Any disputes arising from work performed by Tech Media Industries will be argued in the jurisdiction of Tech Media Industries, New York.

Artwork Specifications
Because every project is unique, please contact our knowledgeable Tech Media representative to discuss your project.

  • Size art to dimensions of the pad with 1/8" bleeds.
  • Keep all critical text and images at least 1/8" inside of the cutline.
  • Art should be at least 300 dpi.
  • Borders are not recommended because the naked eye can distinguish the slightest variations in cut registration. However, if necessary it can be done.
  • 1/2" radial edges standard - Keep art square.

 

 

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